TERMS & CONDITIONS

Welcome to Russelz Greenpower Ltd (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, https://russelzgreenpower.in (“Website”), and any purchase of products or services offered through our Website.

Please read these Terms carefully before accessing or using our Website. By accessing, browsing, or using any part of the Website, you agree to be bound by these Terms. If you do not agree to all the Terms and Conditions, you may not access the Website or use any services.

1. Overview and Acceptance

Russelz Greenpower Ltd provides lighting solutions including decorative lights, solar lights, street lights, industrial lights, smart lighting systems, and other related accessories. By using our Website and/or purchasing our products, you agree to comply with and be bound by these Terms, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other guidelines or policies referenced herein.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase on our Website. By agreeing to these Terms, you represent that you are of legal age and have the legal capacity to enter into a binding contract.

3. Account Registration

While browsing the Website does not require registration, certain features such as order placement, tracking, or accessing special offers may require you to create an account.

Accuracy: You agree to provide accurate, current, and complete information during registration and to update it promptly.

Security: You are responsible for maintaining the confidentiality of your account credentials and restricting access to your device.

Responsibility: You accept responsibility for all activities that occur under your account.

Russelz Greenpower Ltd reserves the right to refuse service, terminate accounts, or remove content if we believe you have violated these Terms.

4. Product Information and Availability

We strive to ensure the accuracy of all product descriptions, images, specifications, and pricing on our Website. However, we do not warrant that product descriptions or other content are always accurate, complete, current, or error-free.

We reserve the right to modify, update, or discontinue products at any time without prior notice.

5. Orders and Payments

5.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Product unavailability.

Errors in product or pricing information.

Suspected fraudulent activity.

5.2 Pricing and Payment

All prices are listed in INR (Indian Rupees) unless stated otherwise. Prices are exclusive of applicable taxes, duties, and shipping fees.

Payment can be made through various methods including credit/debit cards, net banking, UPI, digital wallets, or cash on delivery (where applicable).

5.3 Order Confirmation

After placing an order, you will receive an email confirming receipt of your order. This confirmation does not signify our acceptance of your order, but rather acknowledges that we have received it. The order is accepted only after payment authorization and product availability confirmation.

6. Shipping and Delivery

Please refer to our detailed Shipping Policy for comprehensive information.

Delivery times provided are approximate and subject to external factors beyond our control such as weather conditions, logistic delays, and public holidays.

7. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on the conditions and procedures for returns, exchanges, and refunds.

8. Cancellations

Orders can be canceled prior to shipment. Once an order has been dispatched, it cannot be canceled and must instead follow the return process outlined in our Return & Refund Policy.

9. Intellectual Property

All content on the Website, including but not limited to logos, trademarks, text, images, product designs, graphics, videos, icons, and software, is the property of Russelz Greenpower Ltd or its content suppliers and is protected under applicable intellectual property laws.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works, or otherwise exploit any content without our express written permission.

10. User-Generated Content

If you submit reviews, feedback, images, or any other content (“User Content”), you grant Russelz Greenpower Ltd a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display such content in any media.

You agree that your User Content will not:

Violate any applicable laws or third-party rights.

Contain libelous, abusive, obscene, or offensive material.

Contain malware or harmful code.

11. Restrictions on Use

You agree not to:

Use the Website for any unlawful or unauthorized purpose.

Attempt to gain unauthorized access to any part of the Website or other user accounts.

Interfere with or disrupt the Website's security, integrity, or performance.

Use automated scripts to collect information from the Website.

12. Privacy

Your privacy is important to us. Our Privacy Policy governs the collection, use, and sharing of personal information. By using our Website, you consent to the practices outlined in our Privacy Policy.

13. Promotions and Offers

From time to time, Russelz Greenpower Ltd may offer special promotions, discounts, or contests. These may be subject to additional terms and conditions, which will be communicated separately. We reserve the right to modify or cancel promotions at our discretion.

14. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement by us. We are not responsible for the content or practices of these external sites. You access them at your own risk.

15. Warranty and Disclaimer

All products are covered by the warranties specified on their respective product pages or included warranty documentation.

Except as expressly stated, we make no warranties or representations regarding:

The accuracy or completeness of the Website content.

The availability or reliability of the Website.

Fitness of our products for a particular purpose.

To the fullest extent permitted by law, we disclaim all implied warranties.

16. Limitation of Liability

Russelz Greenpower Ltd, its affiliates, and its officers, directors, employees, or agents shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or products.

Any loss of data, revenue, profits, or goodwill.

Our total liability for any claim arising out of or relating to these Terms or your use of the Website or products shall not exceed the amount paid by you for the relevant purchase.

17. Indemnification

You agree to indemnify and hold harmless Russelz Greenpower Ltd, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from:

Your violation of these Terms.

Your misuse of the Website or products.

Your infringement of third-party rights.

18. Termination

We reserve the right to terminate or suspend your access to the Website at any time, without notice, if you breach these Terms or engage in fraudulent, abusive, or unlawful activity.

Upon termination, all rights granted to you will cease immediately. Any obligations incurred prior to termination shall survive.

19. Force Majeure

Russelz Greenpower Ltd shall not be liable for any delay or failure to perform due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of war, civil unrest, pandemics, government restrictions, or failures of public or private telecommunications networks.

20. Governing Law and Jurisdiction

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of India.

Any legal proceedings shall be brought exclusively in the courts located in [Insert City/State], India, and you consent to the jurisdiction of such courts.

21. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

22. Waiver

No waiver of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.

23. Amendments

We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page with an updated "Effective Date." Your continued use of the Website after such changes constitutes your acceptance of the new Terms.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other legal notices or agreements published by us, constitute the entire agreement between you and Russelz Greenpower Ltd regarding your use of the Website and purchase of products.

25. Contact Information

If you have any questions about these Terms, please contact us at: